Q2) what are the exchange rates of USD vs my own
currency? Our prices are in USD, non-US customer can
go to
yahoo!!finance check conversion.
Q3) How much is the ship cost &
when you will ship the goods?
The ship cost is
directly related to the order's totals
items weight. For Customers place order on website, ship cost (use
the pre-set item weight)
will auto come out AFTER you clickthe checkout button.
(need to decideshipping mode first, by Speedpost (4 days )or Air
Parcel(7 days).
(for info: --one dress weight around 0.3 kg to
0.5 kg, varies from sizes & designs& materials)
--one boys 5 pcs suit set weight
1.17 kg
There are 5 packing methods;
a)a plastic bag (can packed up to 3
dresses)
b)a 5 kg box ( can packed 7 dresses)
c)a 10 kg box( can packed 15 dresses)
d)a 20 kg box (can packed 20-25 dresses)
e)a 30 kg box (can packed 55-70 dresses)
--
For available items, we will ship
immediately. -- For unavailable items, we will email you the
REPLACEMENTS dollar amt,
you can then email usthe replacment items to finish your paid dollar
value or you can choose to refund the lesser amt.
What is your size? A: For flower girl dress, we had size 1,2,3,4,6,8,10,12
for age 1-age 11
For boys Suits set, we have TWO range;
--size 42,44,46,48,50,52 (6 sizes)-age3-7 ie Small
range
--size 54,56,58,60,62,64 (6 sizes)-age 8-13 ie Big
range
pls see the detail size chart of inidividal product.
Cm converter to inch: cm =
inch
Q5)Can you put my own private logo on the goods
that I purchased? A: Yes, we will
sew yr logo on clothing for
FREE after you make the logo purchase,
it costs
US80 for 100Dz=1200 pcs
. Logo print will take 3 days. Email us your logo
artwork (excel or word).We will
keep the logo stock & whenever yr order is received,
we will sewed them on for FREE
until finished your logo stock.
Q6) What are your clothes materials made of? A: Some are silk, polyester, organza , cotton. Woven or
knitted, we offer
good quality products. Detail see
inidividual product specification.
Q7) What is your return policy? A: Please email
us within 3 days
of receiving, attached with the photo for default part. If return
is
accepted, pls posted us within 1
week, we will send back the replaced item in yr next order.
Final handling may vary case
by case.
Q8)Do you have a printed catalog? A: NO, new products are uploaded every 2-3 weeks. Printed
catalog could not catch our speed
Q10)Will you arrange air Freight for me, as it might be
CHEAPER for my bulk order? A: Unless your order weight will >>200kg, ie 7 x 30 kg
box, the Hong Kong Post office is
always
the cheaper choice. (For info, 1 dress
might only weight 0.5kg)
Q11) What about my country's import tax? A: Import tax, if any, will be borne by the importer.
Q12)Can we call your office after office hour or on
Sunday? A: Yes, anytime, call 852-27719302(English speaking), the
office telephone line is diverted to
our mobile after office hour. It
is our pleasure to serve you!
Q13)Address Proof
To ensure genuine order, all
new customers pls
email or fax
us an scanned copy of Address Proof,
ie gas bills or
any 3rd party statements.It need to show
"ship address & the "
name "(either company
